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The Fixer

The Fixer is a weekly newsletter from The WayFinders Group where we examine what happens when organisations under pressure fail to address internal damage after a crisis and how to prevent the next one. Each thought-provoking edition includes an essay, an watchlist, and a dilemma.

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Leah Brown FRSA, The Fixer

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Recent posts

This workplace is dysfunctional

Aug 14, 2026

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4 min read

This workplace is dysfunctional

Welcome to The Fixer’s summer series. I’m Leah Brown FRSA, founder of The WayFinders Group, Britain’s leading workplace repair experts. We are called in after a report has landed on your desk with umpteen recommendations, and the people it named still have to work together to implement them. Every Friday, one essay and the watchlist.

Leah Brown FRSA
Leah Brown FRSA
The rules were meant to keep trust

Aug 7, 2026

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3 min read

The rules were meant to keep trust

Welcome to The Fixer’s summer series. I’m Leah Brown FRSA, founder of The WayFinders Group, Britain’s leading workplace repair experts. For the rest of the summer, a shorter edition: one thought and the same watchlist you rely on every week.

Leah Brown FRSA
Leah Brown FRSA
When did scrutiny become a bad word?

Jul 31, 2026

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3 min read

When did scrutiny become a bad word?

Welcome to The Fixer’s summer series. I’m Leah Brown FRSA, founder of The WayFinders Group, Britain’s leading workplace repair experts. For the rest of the summer, a shorter edition: one thought and the same watchlist you rely on every week.

Leah Brown FRSA
Leah Brown FRSA
The problem with good faith

Jul 24, 2026

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3 min read

The problem with good faith

Welcome to The Fixer. I’m Leah Brown FRSA, founder of The WayFinders Group. We are Britain’s leading workplace repair experts, and every Friday I tell you the truth about what is really happening inside organisations that are supposed to know better. Some advice, a watchlist, and a dilemma. Sometimes uncomfortable, always useful.​​​​​​​​​​​​​​​

Leah Brown FRSA
Leah Brown FRSA
Reasonable people

Jul 17, 2026

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5 min read

Reasonable people

Welcome to The Fixer. I’m Leah Brown FRSA, founder of The WayFinders Group. We are Britain’s leading workplace repair experts, and every Friday I tell you the truth about what is really happening inside organisations that are supposed to know better. An essay, a watchlist, and a dilemma. Sometimes uncomfortable, always useful.​​​​​​​​​​​​​​​

Leah Brown FRSA
Leah Brown FRSA
You can’t resign your way out of this

Jul 10, 2026

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8 min read

You can’t resign your way out of this

Welcome to The Fixer. I’m Leah Brown FRSA, founder of The WayFinders Group. We are Britain’s only specialist organisational repair firm, and every Friday I tell you the truth about what is really happening inside organisations that are supposed to know better. An essay, a watchlist, and a dilemma. Sometimes uncomfortable, always useful.​​​​​​​​​​​​​​​

Leah Brown FRSA
Leah Brown FRSA
The Fixer

The Fixer

Every Friday, we examine what happens when organisations under pressure fail to address internal damage after a crisis and how to prevent the next one. Each thought-provoking edition includes an essay, a watchlist, and a dilemma.


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